Frequently asked questions

Each piece is painted using fabric colours, allowed to dry thoroughly, and heat-set to help the artwork bond with the fabric. For the best long-term care we recommend gentle hand washing, in cold or normal water, with a mild detergent. Avoid soaking, bleach, harsh scrubbing, or brushing directly over the painted artwork. Air-dry naturally, preferably in the shade. If ironing is needed, turn the garment inside out or place a protective cloth over the painted area. Because fabrics and painted surfaces vary, we will also share care guidance suited to your particular item when your order is completed.

Hand-painted pieces are prepared and heat-set with durability in mind, but how long an artwork stays at its best depends on the fabric or surface, how often the piece is used, how it is washed, the friction it takes and the care it is given. Following the care guidance provided with your piece will help preserve the artwork for as long as possible.

Yes — you are welcome to send a suitable garment or object for Shreya to paint. Before any painting begins we look the item over for anything that might affect the artwork: delicate fabric, existing wear, an unusual texture, or an area that may not take paint safely. If we notice something, we explain it and suggest the safest practical approach before starting. Every customer-supplied item is handled with great care. Because the condition and behaviour of a pre-owned or customer-provided item can vary, the item remains the owner's responsibility; we will always provide the best possible guidance, care and support throughout the process. Return shipping is normally included in your quotation, and for anything unusually large, heavy, fragile or awkward to package, any additional cost is discussed clearly with you before the order is confirmed.

Each piece is quoted individually. The quote depends on the item, material, artwork size, level of detail, amount of coverage, any special handling, and whether you provide the item or ask us to source one for you.

Yes — we currently accept and deliver orders across India. Shipping arrangements and expected delivery details are discussed with you before the order is confirmed, especially for larger, heavier or more delicate items. Pieces are packed once the paint has fully cured, with care guidance included.

Yes. We will first understand your idea, your preferences, any references you have, and the item being painted. The approval method varies with the project: it may be a written design direction, a reference discussion, a rough sketch, a layout suggestion, or another suitable preview where that helps. Most importantly, the final creative direction is confirmed with you before the actual painting begins.

As early as you can. Hand-painting takes time and a fixed date leaves no flexibility, so pieces for weddings and festivals are best arranged well ahead. Timing depends on the item, the design and its complexity, the studio schedule at the time, and any delivery requirements — all of which we discuss and confirm with you before the order goes ahead. If a date is not achievable, we will say so rather than rush the work.

Every Keshav Canvas piece is individually hand-painted rather than printed. Each one is planned for the item it is going on and painted by Shreya herself, which is why no two pieces are ever identical — including two made from the same idea. It is the difference between something produced and something made for you.